Smart Enquiries
Shining a light into "the black hole of conveyancing"
It's an opaque part of the conveyancing process that is the main cause of frustration and delay.
We see first hand the stress it causes clients, agents and conveyancers alike.
No wonder it's called “the black hole of conveyancing.”
A bold and simple solution to a complex issue
Smart Enquiries has been designed to support experienced lawyers in the management of the progress of their enquiries with other lawyers.
It's not about generating large numbers of “standard” enquiries but reducing the time wasted by everyone in the process.
Smart responses
The reality is that today, lawyers receive a large number of enquiries, many of which may not be relevant, and we need a way to deal with these. Smart Answers stores replies to enquiries, so when it is raised again, lawyers can select their previous reply, dramatically reducing the time spent rejecting unnecessary enquiries.
Smart Word support
Our Smart Word Template enables lawyers to use Word to reply to enquiries. Enquiries are emailed as a Word attachment, along with any supporting documentation, so the receiving lawyer can reply directly within the document and their replies will be automatically inserted in the matter.
Enquiry precedents
Smart Enquiries are a library of precedents that lawyers can use either individually or across their firm. As well as regular conveyancing questions, there are specialist areas as solar panels, private drainage and oil tanks, all of which can be changed to meet the requirements for each case.
Built with conveyancers in mind
The development of Smart Enquiries has been based on years of working with conveyancers.Being web-based, it can be used wherever you choose to work. There's no software to install and it has been designed to be integrated with existing case management systems and portals.
Best of all, it can be tailored to use the enquiries that are already in use at your firm.
Fair, sensible pricing to encourage usage.
We know costs are important, so we don't charge conveyancers who are responding to enquiries. We only charge for when conveyancers are creating new cases.Pricing
Smart Enquiries has been designed to be powerful but easy to use by anyone.That's why we've made the pricing affordable and most importantly, fair.
This is genuine innovation